Personal Support Worker (PSW)

  • Personal support workers (PSW) assist with tasks of daily living. Services are provided in homes and apartments in community, long-term care facilities, congregate housing settings, etc. Personal support workers must develop a broad range of abilities beyond dexterity skills. They must be able to provide not only comfort, safety and well being to their clients, but also demonstrate sensitivity, empathy and compassion to them. Personal support workers help people who are disabled, chronically ill, or cognitively impaired. They often help older adults who need assistance.

    It is a single training program that replaces and consolidates health aide and home support worker training. This program standardizes training and provides a solid educational base for workers who provide long term care and support services in both institutional and community settings. 

    This program includes two parts: theoretical study and co-op placement. There are 12 modules for class training and 8 weeks co-op placement both in long-term care facility and community facility. After successful completion of study students will be able to take certificate exam of NACC which is required to be a PSW by Ontario government. 

    We provide job placement opportunity in hospitals through our network to students after graduation.

    The program is accredited by the National Association of Career Colleges (NACC).

    NACC (National Association of Career College)

  • 28 weeks instructor-led full time training include:

    • Theory and Practice in school: 390 hours
    • Supervised Clinical Placement: 110 hours (with the school’s teacher)
    • Perceived Clinical Placement: 200 hours (with Nursing Home and Community Preceptors)

    Total: 700 hours

  • Ontario Secondary School Diploma (OSSD) or equivalent, and mature student status are required. All potential students seeking admission into PSW program must pass a literacy test

  • 1. Medical Certificate (Immunization Form) is required indicating that the student has up-to-date immunization 

    2. CPR & First Aid Certificates - students must complete STANDARD FIRST AID and BASIC RESCUER CPR prior to clinical placement

    3. Police check of Criminal Record - must be produced within 30 days of starting school
  • Students will participate in supervised practices, in both community settings and nursing homes. Clinical placement provides students with an opportunity to practice their new skills in a work setting. While on placement, students gain experience in a wider range of PSW skills, become more self confident.  Student clinical placements are arranged and scheduled by the school.
  • For the Personal Support Worker National Occupational Classification (NOC) Code is 6471.

    Typical Employer (Career Opportunities):
    · Hospitals 
    · Nursing homes or long-term care facilities 
    · Retirement or senior homes 
    · Community care centers 
    · Health care services providers 
    · Social and family services 
    · Alzheimer's programs 

    • Provide personal care and companionship
    • Assist with all activities of daily living including bathing, toileting, dressing, mobility and feeding
    • Administer medication
    • Assist client to walk
    • Administer bedside, perform light housekeeping and cleaning and tidies resident rooms
    • Support client's independence regarding medications
    • Recognize and reports changes in a client's behavior/condition
    • Provide informal counseling as needed
    • Oral and written communication
    • Working with others
    • Problem solving
    • Decision making
    • Critical thinking
    • Job tasks planning and organizing
    • Work effectively as a team member and demonstrate an understanding of the roles and responsibilities of the other members of the health care team
    • Providing a service in a variety of cultures and diverse background promoting independence, mobility, personal appearance, comfort and safety
    • Recognize own strengths and limitations and seek out guidance appropriately
    • Recognize and report changes in the client's condition, health state, and/or routine activities of living and report these changes to the appropriate member of the health care team
    • Recognize indicators of abuse and respond appropriately
  • You can view the program video by clicking here

    Pharma-Medical PSW (personal support worker) program video